PRECISION

SERVICE & SET UP

FT-Tuning is a dedicated mountain bike performance service center providing professional suspension tuning, advanced service work, and rider optimization. Located in the heart of the Appalachian Mountains were ready to push limits and even meet you at our local bike parks. We partner with shops and riders who want access to high-level service that goes beyond standard in-house capabilities. Our focus is pure service — technical, detailed, and rooted in performance. Helping shops and their clients get dialed since 2015.

  • A person working on a bicycle shock absorber at a workbench, wearing a black vest with tools in pockets and a blue long-sleeve shirt.

    STANDARD SERVICE

    50-100 HOUR SERVICE

    This factory-level annual service brings your suspension back to peak condition. Each fork and shock is meticulously cleaned, inspected, and rebuilt with brand-new dust wipers, a complete seal kit, and fresh oil for a smooth, responsive ride.

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  • ADVANCED SERVICE

    200+ HOUR SERVICE

    For heavily ridden forks and shocks, this enhanced service goes beyond the basics with a complete damper teardown, ultrasonic cleaning, fresh damper fluid, air purge, and new internal seals—restoring factory-level control and feel.

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  • Person holding a mountain bike suspension shock with a yellow cloth in one hand, while working on it at a workbench.

    PRO PACKAGE

    SHIM STACKING

    For riders wanting true custom performance. Along with your annual service, we re-valve the internal shim stack to precisely match your weight, speed, terrain, and bike kinematics—delivering a smoother, more supportive, fully personalized suspension feel.

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  • Close-up of an electric mountain bike showing a telemetry device mounted on the handlebar with various wiring and components, in a forest setting.

    RACE PACKAGE

    TELEMTRY

    This flagship package combines a full service, custom shim-stack tune, and advanced suspension setup using the Stendec Data Acquisition System. By analyzing real-time telemetry, we tailor your fork and shock performance to your weight, speed, bike kinematics, and riding style—delivering the most precise and personalized suspension performance available.

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  • A female mountain biker wearing a helmet, goggles, colorful jersey, and gloves riding through a wooded trail, kicking up dirt.

    PERFORMANCE FIT

    DIGITAL SAG SET UP & PROFESSIONAL BIKE FIT

    A complete rider optimization service combining fresh suspension setup and a professional bike fit. We align your body, geometry, and suspension so the bike performs exactly as it should under your unique riding style.

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MEET YOUR PEOPLE

Justin and Ashley combine advanced suspension service with professional bike fitting to support shops and riders with precision setup solutions that improve rider comfort, control, and performance.

A man smiling and working on a mountain bike in a workshop, with tools hanging on a pegboard behind him.

  • “Sweed” is s a highly skilled suspension specialist and mountain bike enthusiast with years of experience rebuilding, tuning, and optimizing modern suspension systems. His technical approach focuses on precision, consistency, and performance — bringing forks and shocks back to (and often beyond) factory feel.

    From damper rebuilds and friction-reduction prep to bushing sizing, burnishing, and custom valving, Justin’s work helps riders find more traction, more control, and a smoother, more predictable ride. His deep understanding of suspension behavior on real terrain allows him to tune each setup with purpose and intention.

    His focus: elevating suspension performance so riders can feel confident, stable, and fully connected to the trail.

    Justin is the guy working on all your parts and making them buttery smooth.

    Contact: justin@flattire.co

  • Justin’s Suspension Certifications & Training

    • Fox Factory Service Training (Forks + Shocks)

    • RockShox Technical Certification (Forks + Shocks)

    • DVO Suspension Service & Tuning Certification

    • Öhlins MTB Suspension Service Certification

    • SR Suntour Professional Service Training

    • Push Industries Tuning Systems Training

    • EXT MTB Tuning & Service Workshop Attendance

    • SKF Technical Seal Installation Training

    • Moto-Style Bushing Sizing & Burnishing Training

    • Custom Valving & Shim Stack Optimization Programs

    • MTB Dynamics & Chassis Setup Education

Two women in a bike fit, one smiling and sitting with a goniometer, the other sitting on a bike behind her. There is a bicycle, tools, and equipment in the background.

  • Ashley Reefer is a dedicated bike fitter and lifelong mountain bike racer and enthusiast with a deep understanding of rider comfort, body mechanics, and on-trail performance. Her approach blends posture analysis, movement assessment, and real-world riding experience to help riders feel balanced, powerful, and confident on the bike.

    Whether addressing hand numbness, saddle discomfort, back pain, or overall efficiency, Ashley’s fit process is precise, rider-specific, and grounded in the belief that every rider deserves a bike that truly fits their body and their goals.

    Her focus: improving comfort, speed, enhancing control, and creating a better riding experience for every athlete.

    Ashley handles the backend of things including the clerical and logistics of service. Filling out an RA and have questions, she’s your girl.

    Contact: ashley@flattire.co

  • Ashley’s Certifications & Background

    • Master’s Degree in Exercise Physiology

    • 15+ years of experience in the bike industry

    • Bike Fit Specialist (contact point alignment, posture analysis, movement assessment)

    • Rider Comfort & Ergonomics Training

    • Biomechanics & Pedaling Efficiency Education

    • MTB Fit & Off-Road Positioning Focus

    • Experience working with riders of all levels — recreational to performance-focused

    Ashley’s work combines research-based movement knowledge with real-world mountain biking experience to deliver precise, rider-specific fit solutions for comfort, efficiency, and control.